💬Q&A

Common product queries, objection handlers and questions commonly asked during the sales process.

Overview

The Q&A section of the knowledge base is the best place to enrich your knowledge base with specific answers to questions that are commonly asked throughout the sales process.

Examples

Question 1: Does YourProductName integrate with Xero?

Answer 1: Yes. YourProductName is commonly integrated with Xero using Zapier. This is most commonly used for the purposes of invoicing.

Question 2: What is the difference between ChatRev and traditional chatbots? Answer 2: Traditional chatbots rely on either rules or agents. Rules are the rigid responses which often leave users feeling frustrated and fail to meaningfully answer their questions. Agents means total dependency on humans. This means if a human isn't available (and they often aren't, or at least not fast enough), then the prospect is simply left in limbo.